When you send a design request using our project management tool, Asana, it’s called a task. Our designers work one task at a time. After finishing one, we move to the next scheduled task. If you request a revision, our team prioritizes it first unless you want the new design to be completed before it. Kindly do not bundle multiple tasks as one request.
Depending on the complexity, 1 task means either 1 digital design, 1 video, or 1 print design. 2 tasks mean 1 digital design and 1 video, or 2 print designs. 4 tasks mean 2 digital designs and 2 videos, or 2 print designs.
Please note that each task should only include one design request and not multiple requests combined as one. For example, if you require brand identity design, kindly do not request a logo, letterhead, or social media graphics within the same task. The logo design is one task, the letterhead another, 1 social media graphic another, and so on.