Our clients’ experience

Discover the impact of our work through the testimonials of our satisfied clients.

Truly Secure

A month ago

Truly Secure hired Cueball Creatives to design and create several pieces of content through our instruction. We are happy to say they deliver high quality work which has enabled our company to deliver professional marketing material to our end clients. We look forward to our continued business relationship and recommend for others to utilize their services.

Hany ibrahim

3 years ago

I’m very happy with Cueball Creatives, great customer service, creative designs and very professional. The designs are just what I asked for and the team works extremely fast. Its nice to have a dedicated partner! Highly recommended!

Kamen Zahariev

A month ago

We are very happy with Cueball Creatives, the designs are just what we ask and the team works extremely fast. Its nice to have a dedicated partner! Definitely recommended!

Jeyachandran Srini

3 years ago

We are very happy with Cueball Creatives, the designs are just what we ask and the team works extremely fast. Its nice to have a dedicated partner! Definitely recommended!

Kayvon Javid

4 years ago

Cueball is a great company. Very reliable, great communication and gets the task done very quickly. I would highly recommend them.

FAQs

Questions on your mind? We’re here to clear things up!

How does the process work?

We start by discussing your challenges and needs over a call. You can give us a try with our 7-day trial, and subscribe if you’re satisfied. When you subscribe to our plans, you get access to Asana, where you submit your design requests with project details like target audience, brand guidelines, etc. Our team creates initial designs and revises them based on your feedback until you’re happy with the final design.

You’re welcome to submit unlimited designs and schedule the way you want. We follow your due dates and are committed to meeting deadlines, but prioritize revisions. With our daily workflow, you can expect your Project Manager to give updates on your new requests or revisions by the next business day. 

Since every design is unique based on its size and complexity, it’s difficult to give exact numbers. Here’s a rough estimate of designs your design team can deliver on a day-to-day basis:

  •  2-3 social media graphics
  • Or 1-2 custom illustrations
  • Or 2-3 display ads
  • Or 4-5 pages of a brochure, e-book, report, or slide deck
  • Or 1 GIF draft (2-3 sec)
  • Or 1-2 flyers
  • Or 1 logo draft

We aim to complete all design requests within a 12 to 48-hour window. However, complex tasks may require longer. Before work begins, we’ll share the anticipated timeline for each task to maintain transparency and set clear expectations

Yes, you own all rights to the final designs created for you by Cueball Creatives. Once the designs are approved and delivered, they become your exclusive property.

If the final design doesn’t meet your expectations, feel free to ask for changes until you’re happy with it. In the rare case that you’re still not satisfied with the design, we’ll start our dispute resolution process to sort out the problem and ensure your satisfaction

Ready to be our next success story?

Try our on-demand design service with a 7-day free trial.