Simplified partnership. Effortless experience.
Experience seamless partnership and outstanding designs with our streamlined approach.
Our Process At A Glance
Discover & Try Our Service
Let’s catch up to explore our partnership and kick-start your free trial.
Subscribe & Request Designs
Select your perfect plan and send us your design requests.
Receive Within 12-48 Hours
Get your design, share what you think, and approve. Then we move to the next.
Our Streamlined Process
Try us out for free to see if we’re a perfect fit.
Once satisfied, select the plan that works best for you.
Manage your projects with our simple workflow.
All your designs, one place—access anytime, anywhere.
FAQs
Gain clarity on what you can expect from our process.
We start by discussing your challenges and needs over a call. You can give us a try with our 7-day trial, and subscribe if you’re satisfied. When you subscribe to our plans, you get access to Asana, where you submit your design requests with project details like target audience, brand guidelines, etc. Our team creates initial designs and revises them based on your feedback until you’re happy with the final design.
The number of design requests you can submit will depend on your selected plan. You can schedule an unlimited number of designs for us to take up. We follow your due dates and are committed to meeting deadlines but prioritize revisions. With our daily workflow, you can expect your Project Manager to give updates on your new requests or revisions by the next business day.
Since every design is unique based on its size and complexity, it’s difficult to give exact numbers. However, here’s a general estimate of what your design team can typically deliver each day:
- 2-4 social media graphics
- Or 1-2 custom illustrations
- Or 2-3 display ads
- Or 4-5 pages of a brochure, e-book, report, or slide deck
- Or 1 GIF draft (2-3 sec)
- Or 1-2 flyers
- Or 1 logo draft
We aim to complete all design requests within a 12 to 48-hour window. However, complex tasks may require longer. Before work begins, we’ll share the anticipated timeline for each task to maintain transparency and set clear expectations
Yes, you own all rights to the final designs created for you by Cueball Creatives. Once the designs are approved and delivered, they become your exclusive property.
If the final design doesn’t meet your expectations, feel free to ask for changes until you’re happy with it. In the rare case that you’re still not satisfied with the design, we’ll start our dispute resolution process to sort out the problem and ensure your satisfaction
With our 7-day free trial, you can request:
- 2 Custom Graphics (Digital and/or Print): You’ll receive two graphics designed specifically for your brand requirements. The digital design asset can be something like a social media post or banner ad, while the print design asset can include up to 5 pages, perfect for brochures, flyers, or similar materials.
- 1 Video (20-30 seconds): A short, engaging video with dynamic motion graphics to bring your brand to life.
This trial gives you a firsthand look at the quality and creativity of our work. Please keep in mind that the designs will be watermarked.
If you’re happy with the results, you can choose from our subscription plans that best fit your needs, and we’ll provide watermark-free versions of your designs once you subscribe.
- Submit Requests Quickly: To get the most from your trial, send in all requests as soon as possible. For a graphics trial, request 2 custom graphics (like a social media post or a print asset of up to 5 pages); for a video trial, request 1 short video (20-30 seconds). If you’re doing both, request 2 graphics and 1 video. This helps us get started faster!
- Share brand details and requirements: With each request, include your brand’s guidelines, style preferences, and any specific requirements. This ensures the designs are tailored to your brand from the start.
- Let Us Know How You’ll Use the Designs: If you plan to sell the designs (like templates), tell us so we can ensure everything is fit for purpose.
- Provide Print Specs (If Needed): If you need print designs, share any specific crop marks or bleed dimensions required by your printer. If not, we’ll use standard print dimensions.
These steps will help us ensure the quality and relevance of the designs from your trial!
Yes, you can request revisions during your trial. Each design includes one round of revisions to ensure it meets your expectations. Just let us know what changes you’d like.
Your trial designs come with a watermark and are for preview only. Once you subscribe to one of our plans, you’ll get the final, watermark-free versions that you can freely use for your business.
At the end of your trial, if you’re happy with our service, you can easily subscribe to one of our plans. If you decide it’s not for you, feel free to cancel with no strings attached.
