Your subscription includes basic motion graphics such as GIFs, simple social media animations, and short looping visuals. Complex video production, long-form videos, or advanced 3D animations may require a custom solution.

Yes! Our dedicated designer can take creative directions and produce unique visuals that align with your brand. While extremely specialized requests may need discussion for feasibility, most marketing and business design ideas are fully supported.

Yes. Your unlimited graphic design subscription comes with a dedicated, brand-aligned designer who learns your visual style once and maintains it across every deliverable. No rotating designers losing context on your brand. No output that looks like it came from five different people. The same standard on task one as task one hundredth, without you having to chase it.

Every subscription includes unlimited revisions, so you can refine designs until they fully align with your standards. If the output isn't right, your designer acts on your feedback promptly. No chasing, no re-explaining from scratch. Everything is tracked in one place, and we are not satisfied until you are.

Your unlimited graphic design free trial gives you 7 full days to experience the complete workflow before committing to a paid plan. Simply book a discovery call to get started. No credit card required, no contracts, and no commitments. During the trial, you can submit real design requests, evaluate turnaround times, and assess design quality firsthand. You only continue with a graphic design subscription plan if you are 100% satisfied.

No. Your 7-day trial is completely free. You can experience our workflow, see how your designer works, and evaluate turnaround and quality without paying a cent. Only if you are 100% satisfied do you continue with a subscription.

Submit all design requests and briefs through your dedicated Cueball project management portal on Asana. Each brief is reviewed by your designer before work begins, and you can track every active task, leave revision feedback, and communicate directly in one place. We also keep you updated via your preferred channel, email, Slack, or WhatsApp, so your graphic design subscription workflow stays entirely in sync with how your team operates.

Every unlimited graphic design subscription plan includes unlimited revisions. You can request as many rounds as needed until every design fully matches your brand standards and expectations. Revision turnaround follows the same 12-48 hour window as new requests. Simply leave feedback in your Asana task thread, and your dedicated designer will act on it.

Your primary designer, the one you selected during onboarding, handles all your requests and is your single point of creative contact. You always know exactly who is working on your account, and they already know your brand. On the Scale plan, your designer is supported by a small dedicated creative team to keep parallel tasks moving without compromising quality or consistency. Creative ownership always stays with your chosen designer, so output stays on standard regardless of the volume of your graphic design subscription tasks.

No. With your unlimited graphic design subscription, you get a dedicated brand-aligned designer who becomes your long-term creative partner. They learn your brand style and preferences, so every new request requires less briefing, fewer revisions, and faster turnaround. You won’t have to deal with rotating designers or inconsistent quality.

You choose your designer from curated samples during onboarding, so alignment starts from day one, not after a round of misaligned output. If at any point the fit isn't right, we manage the transition and brief your new designer thoroughly before they take over, without any disruption to your workflow.

Our designers may use AI tools as creative aids for ideation and workflow efficiency, but all final designs are created and refined by your dedicated human designer. We never deliver AI-generated output as a finished product. Your brand deserves genuine creative work, and that is always what you receive.

Yes. Our Scale plan is built exactly for this. If you manage multiple brands, run a founder-led agency, or handle client work, you can request designs across multiple brands under a single flat-rate graphic design subscription, making it one of the most cost-effective design subscription services for agencies and multi-brand teams.

Yes. You have 100% ownership of all deliverables created through your unlimited graphic design services, so you can use your assets anywhere, anytime, without restrictions.

Canceling your graphic design subscription is straightforward. Simply send us an email before your next billing cycle, and we will process it immediately. No notice periods, no cancellation fees, and no lengthy documentation. We would appreciate any feedback on how we can improve, but there is no obligation to provide it. Your access continues until the end of your current billing period.

Yes. If your creative demand slows temporarily, you can pause your subscription instead of canceling. Simply reach out to our team, and we will hold your plan until you are ready to resume. Your dedicated designer and brand settings are retained, so production picks up exactly where it left off with no onboarding delay when you restart.

Our team typically operates from 10:30 PM to 8:00 AM EST and is highly flexible to accommodate your time zone and schedule. Support is available 7 days a week, and your dedicated designer is active Monday-Friday. If you need availability adjustments, let us know during onboarding, and we will align to your preferences.